Refunds & Cancellation

Cancelling

You can cancel MyGlyde Plus at any time from Settings → Plan & billing → Manage billing. When you cancel, your plan stops renewing and you keep Plus access until the end of the period you’ve already paid for. Cancelling during a free trial stops it before any charge.

14-day cooling-off (UK/EU)

If you are a consumer in the UK or EU, you normally have a 14-day right to cancel a purchase. Because MyGlyde Plus is digital content supplied immediately, by starting to use paid features during this period you acknowledge you may lose the automatic right to a refund for the current period. Where the cooling-off right applies and you have not used the paid features, we will refund the current period.

Refunds

• Free trial: no charge occurs if you cancel before the trial ends, so there is nothing to refund.
• Monthly plans:we don’t generally refund a month already started, but you keep access until the period ends.
• Annual plans:if you cancel shortly after renewal and haven’t substantially used Plus, contact us — we’ll consider a pro-rata refund in good faith.
• Billing errors / duplicate charges: we refund these in full.

Free-month rewards & discounts

Referral free months and promotional discounts have no cash value and are not refundable, but they reduce or replace what you would otherwise pay.

How to request a refund

Email billing@myglyde.com from your account email with the details and we’ll respond promptly. This policy does not affect your statutory rights.