Terms of Service

These Terms govern your use of MyGlyde (the “Service”), operated by Aethus Ltd, a company registered in England and Wales (company number 17067424) with its registered office at Independence House, 14a Nelson Street, Southend-On-Sea, England, SS1 1EF, trading as MyGlyde (“we”, “us”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

MyGlyde is a productivity companion that helps you capture, break down and work through tasks. It is a productivity app, not a medical device — it does not diagnose or treat any condition and is not a substitute for clinical support. Features may change over time. We provide the Service “as is” and aim for high availability but do not guarantee it will be uninterrupted or error-free.

2. Your account

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. You must be at least 16 years old to use the Service.

3. Plans, billing and trials

• MyGlyde offers a free tier and a paid MyGlyde Plus plan (£7.99/month or £59/year). Team/organisation plans are billed per seat. Prices shown at checkout apply. If you subscribe at a founding price, that price is locked for 24months from the date your paid subscription starts. After the lock period your subscription moves to the then-current standard price; we will give you at least 30 days’ notice before any price change takes effect, and you can cancel at any time before it does. If you subscribed before 14 August 2026, the price promise shown when you joined continues to apply to your subscription.
• Paid plans may start with a free trial (currently 14 days, card required). If you do not cancel before the trial ends, the plan converts to a paid subscription and your payment method is charged. We send reminder emails before a trial converts.
• Subscriptions renew automatically each period until cancelled. You can cancel any time from your account settings; access continues until the end of the paid period.
• Prices are shown at checkout. Payments are processed by Stripe; by subscribing you also agree to Stripe’s terms.

4. Refunds and cancellation

Your cancellation and statutory rights are described in our Refunds & Cancellation policy, which forms part of these Terms.

5. Acceptable use

Don’t misuse the Service: no unlawful activity, no attempts to breach security or access others’ data, no reselling or scraping, and no abusing referral or discount mechanics (e.g. fake accounts). We may suspend accounts that break these rules.

6. Referrals and discounts

Referral rewards and promotional discounts are subject to eligibility and may be changed or withdrawn. Rewards have no cash value and cannot be exchanged for money.

7. Your content

You keep ownership of the content you create in MyGlyde. You grant us the limited licence needed to operate the Service for you. We handle personal data as described in our Privacy Policy.

8. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

9. Changes and termination

We may update these Terms; we’ll post the new version here and, for material changes, notify you. You may stop using the Service at any time. We may suspend or end access for breach of these Terms.

10. Contact

Questions about these Terms? Contact us at hello@myglyde.com.